SMS Consent & Communication Policy

About Our SMS Communications

Propvana uses SMS messaging to communicate efficiently with customers, partners, and individuals who have provided their phone number and consented to receive messages. We use SMS to support timely service delivery and ensure nothing falls through the cracks.

What Messages You May Receive

Depending on your relationship with Propvana, SMS messages may include:

• Scheduling confirmations — appointment confirmations, demo bookings, and follow-up scheduling.
• Service updates — notifications related to leasing or maintenance activities associated with your account.
• Inquiry responses — replies to questions or requests you have submitted to our team.
• Partner communications — referral program updates and commission notifications for registered partners.
• Account notifications — important updates related to your Propvana account or subscription.

We do not send promotional bulk SMS campaigns unrelated to your active use of our services.

Message Frequency

Message frequency varies based on your account activity, service requests, and interactions with our team. You may receive one or more messages per day during active service engagements, and fewer messages during periods of low activity.

How to Opt Out

You can opt out of SMS communications from Propvana at any time by:

• Replying STOP to any SMS message you receive from us. You will receive a confirmation that you have been unsubscribed.
• Contacting us directly at support@propvana.com and requesting to be removed from SMS communications.

After opting out, you will no longer receive SMS messages from Propvana unless you opt back in. Opting out of SMS does not affect your account status or access to services.

How to Get Help

Reply HELP to any SMS message to receive instructions on how to get assistance or opt out. You may also contact us at support@propvana.com.

Costs and Carrier Information

Standard message and data rates may apply depending on your mobile carrier and plan. Propvana is not responsible for any charges imposed by your wireless carrier for receiving SMS messages. Please contact your carrier for details about your messaging plan.

Data Privacy

Your phone number and SMS consent information are used solely to deliver the communications described in this policy. For more details on how we protect your data, please review our Privacy Policy.

Contact Us

If you have questions about our SMS communications or this policy, please contact us: